Thank you for shopping at NobbySoft. If you are not entirely satisfied with your purchase, we are here to help.

Return Eligibility

You have 7 calendar days from the date of purchase to request a return. Our products are digital desktop software, and to be eligible for a return, you must meet the following criteria:

You must open a support ticket within the 7-day return window.
You must provide your license key as proof of purchase.
You must clearly explain the reason for the return.
If applicable, you must provide visual or written documentation of any issues you encountered.

Return Process

Initiate a Return: Open a support ticket on our website and provide your license key, the reason for your return, and any relevant documentation or evidence of issues (e.g., screenshots, error messages).
Evaluation: Our support team will review your submission and may reach out for additional information if necessary.
Approval: If your return is approved, we will deactivate your license key, rendering the software unusable.
Refund: Once your return is approved and processed, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Non-Returnable Items

Please note that certain types of purchases may not be eligible for a refund:

Products that have been significantly used or altered.
Products purchased more than 7 days ago.

Refunds

If your return is approved, we will initiate a refund to your original method of payment. The refund processing time may vary based on your payment provider.

Contact Us

If you have any questions on how to return your item to us or need assistance with the return process, please contact us at contact@nobbysoft.com.